Account Director – Media Agency, London, up to £45,000 basic

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Account Director – Media Agency, London, up to £45,000 basic
  • Leading, independent media agency
  • Working across variety of clients
  • Excellent opportunity to develop management skills
  • Up to £45,000 + benefits

We are excited to be hiring an Account Director for our client, a well-established and proudly independent agency who work with an array of interesting brands.

The Account Director will be the key senior point of contact across the internal team and clients, responsible for the running and growth of each account, ensuring that campaigns are delivered effectively, on time and on budget.

Experience required: 

  • We are seeking an experienced media agency Account Manager or Senior Account Manager with a solid and successful background, operating in an end-to-end media agency
  • Strengths across Comms/ Implementation Planning and Strategy and with skills and knowledge across all media channels
  • Any mentoring experience of junior team members will be ideal.
  • This is a perfect opportunity for someone looking to develop their skills further in a more senior/responsible position.

What’s on offer?

A competitive basic salary (up to £45,000) and generous benefits package.

Interested?

Please email your CV to Ellie at Shape Media – apply@shapemedia.co.uk

 

Apply Now


Sales Support Assistant – Media, Central London, up to £21,000 basic

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Sales Support Assistant – Media, Central London, up to £21,000 basic

This is an exciting Sales Support opportunity to join one of the leaders in the media world. We’re looking for a Sales Support Assistant to join their national sales team to ensure that campaigns are executed on brief, and completed to schedule, at all times. This role is key in ensuring delivery of exceptional customer service in a fast paced, frequently changing environment. Efficiency, accuracy, flexibility and great communication are key to success.

As a Sales Support Assistant you’ll be supporting the sales function; ensuring the sales process runs seamlessly, managing multiple tasks effectively and juggling priorities are critical in the role to ensure delivery of team and business goals.

Key Responsibilities will involve:

Delivery

  • To provide accurate and effective administrative support to the functions of digital content and sales support
  • To have a thorough understanding of the digital creative process, content formats (file types, set up, coding etc), content production (compression), and delivery
  • To ensure that all relevant processes and procedures are adhered to and completed on schedule and to correct standards, including:
  • Updating and monitoring digital content for internal / external use display schedules
  • Ensuring that all content is displayed to the highest standard possible
  • Updating and monitoring digital requests and queries
  • Ensure the security of the company information is maintained at all times

Customer Engagement

  • Work to customer specific content guidelines with professional communications at all times
  • Consistently deliver excellent customer service and act as an ambassador for the company
  • Follow up on customer complaints, ensuring they are handled in a professional and timely manner, and are escalated where necessary
  • Build and maintain strong relationships with key clients and contacts

Team Work

  • Provide assistance to the sales team with any queries relating to the sale of advertising campaigns on our digital sites
  • Coordinate communication between sales, development and operations teams to ensure the booking process runs efficiently from booking through to displaying; ensuring a seamless service for clients
  • Work closely with the Planning team, to identify any issues and discuss development ideas
  • Support the sales department on internal projects, presentations and meetings

Personal Development

  • Recommend and implement new ideas for the sales support and planning process
  • Ensure product knowledge is up to date and have an understanding of the Sales and Marketing Proposition of all products sold by the sales teams.

Requirements:

  • Highly organised with excellent attention to detail
  • Exceptional customer service skills
  • Clear and precise verbal and written communication
  • Comfortable with data and analytical in approach
  • Good problem solving skills, with a proactive approach
  • Takes initiative to respond to situations quickly, and knows when to escalate
  • Ability to juggle priorities and manage multiple tasks effectively
  • Being prepared to get stuck in – we all work together as a team and this means that sometimes flexible hours may be required in mornings/evenings and weekends to help get things done.

Package – Salary up to £21,000 + company benefits

Interested? Please apply immediately to Shape Media – email your CV to: apply@shapemedia.co.uk and quote ref: EW:SSA:0519

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Client Services Director – 12 month fixed term contract, Media Agency, London – £80,000 – £100,000 base (based on experience)

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Client Services Director – 12 month fixed term contract, Media Agency, London – £80,000 – £100,000 base (based on experience)
  • Independent media agency with exciting growth plans
  • Director level role overseeing entire Account Management function 
  • 1 year fixed term contract ideally starting in September 2019
  • Package: c.£80,000 – £100,000 basic + 10% bonus + fabulous benefits 

My client is a well-established and proudly independent agency who work with global brands and strive to deliver amazing work through operating a highly experienced team in an agile, flexible and innovative culture.


This is a fabulous opportunity for a talented and ambitious Client Services Director looking for the opportunity to make their mark within a growing agency.  This role would suit an exceptional individual with the ability and experience to lead the Account Management function on a day to day basis.

The candidate will need to be an impressive and confident individual with high levels of gravitas, integrity and influence that both clients and internal teams will love. The successful candidate will be highly experienced and have an established presence and deep understanding of the advertising marketplace. They will radiate the absolute standard that this agency strives to achieve, thriving under pressure and leading the team by example.

The role will be approximately 70% account team nurturing,  supporting the account team to service, retain and grow their existing clients ensuring that they are receiving amazing work which is genuinely adding value to their business. The remaining 30% will be focused on your own direct clients.

The Client Services Director will work extremely closely with the Paid Social, SEO, Analytics and wider media specialists in the UK but it is their responsibility to make sure the activity they are executing is well run and communicated to clients in a clear way.

Required Skills and Experience

  • An extensive, successful background in a senior media agency management/director level role, with experience across digital and/or offline media channels
  • Experience working with sizeable budgets and global brands
  • Strong understanding of where a client’s brand fits in the wider marketing mix
  • Ability to quickly develop a deep understanding of a client’s business and how they make their money
  • Must be able to excite and motivate our internal teams and our clients through their personality, thought leadership and ideas.
  • Must be seen as a leader that radiates influence and gravitas giving clients and teams confidence in your ability and decision making
  • Extremely high attention to detail
  • Must be able to think on their feet and thrive on responsibility
  • An understanding of the commercials of online and offline marketing and ecommerce
  • Ability to manage own workload to ensure that individual, team and company targets are achieve
  • Strong Excel skills
  • Excellent communication skills and ability to manage internal and external relationships
  • Amazing organisational skills to allow for client and team management against tight deadlines and ambitious goals taking into account multiple time zones
  • Superb knowledge of digital media channels
  • Superb experience in digital planning and buying
  • Understanding the role of all digital channels across Display, Paid Social, PPC & SEO
  • Strong experience in programmatic and the different opportunities in the market
  • Strong relationships with digital media owners

Responsibilities

 The key responsibilities of the Client Services Director will include but are not limited to:

  • Heading up the account management function on a day to day basis
  • Manage the account team’s work flow
  • Be the escalation point for any issues that arise with the account team or clients
  • Be proactive in generating and nurturing potential new revenue streams across all clients
  • Setting the strategy and planning the media mix for clients
  • Delivering on the agency promise across everything they do
  • Leading the client relationship, including on calls and in meetings
  • Regularly auditing accounts to improve performance
  • Liaise with 3rd party providers and partners to resolve any issues as they arise
  • Manage and co-ordinate the team and our freelancers where necessary to ensure our high quality of work is maintained

Package / Benefits

  • c.£80,000 – £100,000 basic (based on experience)  + 10% performance related bonus
  • Minimum holiday of 25 days – uncapped performance related days
  • Performance related remote working infrastructure
  • Private health care
  • Pension with generous employer contribution
  • Death in Service
  • Cycle to work scheme
  • Childcare vouchers
  • Working with founders of the business on a daily basis
  • 6-month bonus scheme – percentage of salary plus uncapped holiday potential

Interested?

Please email your CV to Ellie at Shape Media – apply@shapemedia.co.uk and quote ref: CSD

Apply Now


European Advertising Sales Manager – Global Media company, London, up to £45,000 + £14,000 OTE

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European Advertising Sales Manager – Global Media company, London, up to £45,000 + £14,000 OTE
  • Leading international media business with offices globally
  • Client facing media sales account management opportunity with international travel.
  • Salary £35,000 – £45,000 + £14,000 OTE

Our client is a very established, international media business with a flagship portfolio of industry leading products and services. They are looking for an experienced Sales Account Manager to work with their European clients. Reporting to the Head of Sales, you will be responsible for generating sales revenue for their Display Advertising for Print and Online projects across their portfolio.

You will be responsible for developing productive and long-term external client relationships and bringing in new business.

Responsibilities will include:

  • Sales of display advertising and related products within the designated territory across all  journal products in print and online.
  • Achieve sales targets by building productive long-term business relationships and generating new business potential within the designated geographic territory.
  • Develop and maintain a high standard of visibility within the designated sales territory.
  • Manage a defined group of Key Accounts to establish close interaction between businesses and to understand their structures and strategies in order to strengthen relationships and increase spend.
  • Achieve and maintain a high level of sales calls and external sales activity.
  • Develop and maintain close relationships with other commercial departments
  • Attend industry events and make frequent on-site visits to clients as required by the business.

 The ideal candidate will be a pro-active and dynamic team player with:

  • Extensive sales experience (display advertising/sponsorship) within a similar publishing /online sales environment, ideally with experience of the STM publishing sector.
  • Must have extensive experience selling digital advertising solutions including branded content marketing.
  • Additional European Languages are desirable, but not essential.

The package:

Apart from the opportunity to join a great team within a forward thinking, market leading organisation, there is a very attractive package on offer including competitive salary (up to £45k), generous commission (£14k OTE), and comprehensive range of benefits

Interested? Please apply immediately – email your CV to: apply@shapemedia.co.uk and quote ref: EW-NS-2303 

Apply Now


Performance Account Manager – Agency, Central London – to £35,000 + benefits

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Performance Account Manager – Agency, Central London – to £35,000 + benefits

Our client is a leading  agency based in London’s West End which boasts an attractive client portfolio and working environment – they provide the highest level of client servicing by delivering creative, cutting-edge and effective advertising campaigns across all media channels. 

This is an amazing Account Management opportunity for a highly motivated individual with solid experience gained across paid digital media, with a commitment to innovation, creativity and exceeding client expectations.

The successful candidate will become an integral member of the team and have huge opportunity for ownership and autonomy of projects with responsibility for planning and buying media campaigns for your clients across all media channels.

We’re looking for a highly motivated individual ideally with digital media planning/buying and/or digital campaign management experience and a commitment to innovation, creativity and exceeding client expectations.

The successful candidate should be able to demonstrate most, if not all, of the below:

  • Good knowledge of industry standard planning, buying and reporting tools
  • Digital knowledge and the ability to confidently plan, implement and manage digital campaigns
  • Campaign management and implementation experience
  • Outstanding working relationships with clients, media owners and peers
  • Excellent presentation writing skills
  • Meticulous approach to media buying and negotiation
  • Creative approach to media planning across all disciplines, with a good knowledge of emerging platforms
  • Desire to work in a small, growing team working across a number of different and varied clients

Salary dependent on experience – up to £35,000.

Interested?

Please apply immediately here or email your CV across to Ellie – apply@shapemedia.co.uk and quote ref: AMM-0501

Apply Now


Digital Technology Executive – French Speaking, Digital Marketing, London – up to £27,000 + bonus

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Digital Technology Executive – French Speaking, Digital Marketing, London – up to £27,000 + bonus

Exciting opportunity to join established and still growing digital marketing technology business based in their London HQ.

The role will be responsible for providing technical solutions and strategies to achieve client’s digital marketing objectives, including integrating new clients onto the platform, managing the technical relationship with existing clients; implementing new platform capabilities, driving automation initiatives and providing technical sales support.

This is a very unique hybrid role that combines aspects of a web technologist, business analyst, and solutions architect. You will be leveraging your technical capabilities and knowledge of the platform to design and deliver actionable strategies and solutions.

Role Responsibilities:

  • Develop scripts, maintain database tables, and process data feeds to support new client initiatives
  • Integrate smaller Internet companies into the system: design, develop, implement and test technical solutions based on client and business requirements
  • Testing / problem solving new integration deployments
  • On-going support & maintenance of existing clients
  • Assistance with automation projects
  • Troubleshooting technical setups
  • Establishing and cultivating relationships with clients’ technical teams
  • Collaborating with other cross-functional teams
  • Occasional travel required (approximately 1-2 days per quarter).

Requirements:

  • University graduate with a Bachelors degree in a Computing/Technology related discipline
  • Fluency in  French and English – both written and verbal
  • Experience working with web applications, or strong technical background.
  • Strong working knowledge of databases and SQL
  • Understanding of programming concepts, including HTML and JavaScript, PHP would be ideal
  • Knowledge of scripting languages (eg, Shell, Python) is a plus
  • Strong oral and written communication skills
  • Detail oriented and self-starter
  • Proficient in Microsoft Word, Excel & Outlook.
  • Demonstrated ability to collaborate in a team.
  • Knowledge of cookie tracking technology.
  • Any knowledge of affiliate marketing is a bonus
  • Familiar with web technologies.

This is a unique and exciting opportunity if you are looking to join an ambitious, leading digital marketing business with a fantastic culture and great scope for career advancement.

The successful candidate can expect a highly competitive basic salary (up to £27,000 based on experience), bonus and a comprehensive benefits package.

Interested? Please apply immediately – email your CV to: apply@shapemedia.co.uk and quote ref: TEF:3009

Apply Now


Account Manager – Affiliate Marketing, Central London, c.£30,000 + benefits

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Account Manager – Affiliate Marketing, Central London, c.£30,000 + benefits

This is a fantastic opportunity for a hard working, confident, dedicated digital marketing candidate to join one of the leaders in the performance marketing space – working within a fast paced, supportive client services team which services some of the UK’s most prestigious consumer brands – this really is a great chance if you are looking to move into a position of responsibility and gain valuable experience with this global digital business, while working on a leading travel brand.

Key responsibilities will include:

  • Manage and optimise assigned accounts to fulfil the needs of the client.
  • Implement and advise on affiliate marketing concepts to optimise assigned accounts.
  • Communicate regularly with assigned accounts to satisfy needs of the client.
  • Manage affiliate relationships necessary for the successfully management of assigned programs.
  • Assess the needs of the client and use the resources available to meet these needs wherever possible.
  • Take a pro-active approach in solving issues with assigned clients, escalating issues to the appropriate team level when necessary
  • Effective use of company systems to manage assigned programs.
  • Work with support team to integrate programs successfully.
  • Train merchants in the operation of affiliate programs in preparation for launch support handovers.
  • Work independently to produce all necessary account management documentation and reporting.
  • Produce regular and bespoke reports on assigned programs.
  • Provide support to senior team members in the management of larger brand clients when necessary.
  • Attend appropriate client and networking events to enhance client relationship development.

Required Experience and Qualifications:

  • Relevant client services / account management experience in a digital marketing function with exposure to affiliate marketing campaigns.
  • Proven track record of successful client and team relationship building, including strong networking skills.
  • Possess strong and professional communication (both verbal and written) and an ability to exchange information with others clearly and concisely.
  • Hands on experience working in the affiliate marketing industry, including an understanding of different affiliate types and how they operate and how Affiliate Marketing fits within the context of the wider online marketing mix.
  • Experience across a number of online verticals (such as fashion, travel, telecoms) and knowledge of lead generation will be an advantage.
  • An understanding of the advantages and disadvantages of the CPA/CPL model compared to other models such as CPC or CPM.
  • Good standard of academic achievement (A-Level or Degree).
  • Academic or professional background in Marketing.
  • Proven track record of successful client and team relationship building, including strong networking skills.
  • Excellent computer literacy including advanced proficiency in MS Word, Outlook and Excel.

Rewards Package:

A fantastic benefits + perks package is on offer for the successful candidate including:

  • Competitive salary linked to experience and competencies – up to £30,000 basic
  • 25 days annual leave
  • Season ticket travel loan
  • A supportive and fun work environment
  • Access to training and development

Interested? Please apply immediately or email your CV to Ellie at Shape Media: apply@shapemedia.co.uk

Apply Now