Technical Support Manager – Digital Marketing, London – to £40,000 plus bonus

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Technical Support Manager – Digital Marketing, London – to £40,000 plus bonus

This is an exciting chance for an inquisitive, adaptable and result driven individual with experience in technical client services role in the digital marketing technology industry.

Joining a dedicated team, part of an international media company, who are responsible for providing technical solutions and strategies to help clients achieve their digital marketing objectives. This includes integrating new clients across digital marketing platforms, managing the technical relationship with existing clients, driving automation initiatives, and providing technical sales support.

This is a unique role that combines aspects of a web technologist, business analyst and solutions architect.

You will leverage your technical capabilities, commercial acumen, and knowledge to design and deliver actionable strategies and solutions.

You will be responsible for…

  • Developing scripts, maintaining database tables, and processing data feeds to support new client initiatives
  • Integrating clients into the system: designing, developing, implementing, and testing technical solutions based on client and business requirements
  • On-going support & maintenance of existing clients
  • Ensuring the quality and efficiency of your output meets internal service levels
  • Conceptualising automation projects to be used company wide
  • Troubleshooting technical set-ups
  • Establishing and cultivating relationships with clients’ technical teams

Role requirements:

  • Client focused, technical support role ideally in a digital technology business
  • Excellent problem-solving and analytical skills
  • Strong organisational and time management skills
  • Possess strong communication skills, verbal and written
  • Possess good working knowledge of databases and SQL
  • Good coding skills (HTML and JavaScript)
  • Ideally have knowledge of scripting languages (PHP, shell, python) – this is a bonus

Interested? Please email your CV to: apply@shapemedia.co.uk and quote ref: EW-IE-0511

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Media Planner Buyer – Agency, London, £21,500 rising to £23,000 after 6 months, London

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Media Planner Buyer – Agency, London, £21,500 rising to £23,000 after 6 months, London

Our client, a leading integrated agency specialising in bespoke media solutions for a diverse range of clients in the youth and entertainment sectors is hiring for an experienced Media Account Executive – this is a fantastic and exciting client focused opportunity, to become a valued and integral member of a growing agency.

The role will play a vital part of the media planning/buying team to work across all media channels including outdoor, print, radio, cinema, TV & digital (Social, display, mobile)

Working across a varied portfolio of clients some key responsibilities will include:

  • Aiding the planning, buying and evaluation of media campaigns
  • Building relationships with clients and key media owners
  • Reporting and presenting key findings
  • Being active and enthusiastic as a market expert, championing work and market trends

The ideal candidate will have:

  • Solid experience working within a digital marketing/advertising position
  • A good understanding of all media channels including digital
  • Experience of building client relationships
  • Implementational planning and buying experience is preferable
  • Keen eye for detail and accuracy
  • Highly numerate
  • Good communicator, both verbally and written
  • Able to work proactively as part of a team
  • Capable of multi-tasking and prioritising effectively

Interested?

If you’re looking to progress your career with an exciting media agency and work across some great clients, then this is a fabulous business to join!  Please apply immediately  – email your CV to: apply@shapemedia.co.uk

The successful candidate can expect a highly competitive starting salary  and excellent career opportunities.

Interviews taking place now with a start date immediately.

**Please note candidates must have the right to work in the UK as this role is not able to offer sponsorship.

Apply Now